Canada has a number of unique requirements. Here's how we address them!
Fundraise Up works with many Canadian nonprofits and one of the first questions always is:
Is Fundraise Up CRA compliant? The answer is yes, and we're happy to go into detail as to why.
There is often a lot of confusion for Canadian nonprofits around what software they can, or can't, use. Fundraise Up works with many leading Canadian nonprofits, in a compliant way. Let's look at some of the main concerns - and myths:
Tax Receipt Format and Information
The tax receipts Fundraise Up issues for Canadian nonprofits are 100% compliant. These include all particulars, including a link to the Canada Revenue Agency, sequential donation/receipt ID numbers, and authorizing signature (upload your organization signature).
Note that your donation forms must require Mailing Address for the tax receipt to be compliant for Canadian donors; this behavior can be confirmed by clicking into each Campaign in your Fundraise Up dashboard, choosing the Supporter option from the left-hand menu, and making sure that the box to require Mailing Address is checked.
Where The Data Resides
Fundraise Up complies with the CRA requirement by having data servers in Canada. You can verify this by viewing our IP address and the related location.
Let's start with some basics, however. Cloud computing and servers mean that most of the technology used, and the nature of the internet itself, means that almost all data will pass through global networks and much of the data that is stored on cloud systems (Google, Facebook, PayPal, Netflix, etc.) is not stored in Canada and certainly not stored solely in Canada.
For example, 90% of the websites we review that belong to nonprofits looking to have all data reside in Canada, are actually hosted in another country even if the hosting company is based in Canada. Curious about your website? Check here.
Fundraise Up operates on cloud-based servers. This means that while the data does reside in Canada, it also resides in other places. This is the core benefit of cloud computing and servers as it creates a more elastic, robust, and dependable infrastructure.
The CRA does require that the data be stored securely in Canada. However, it does not explicitly state that the data must only be stored in Canada.
Another great resource: TechSoup Canada: Privacy and Data Concerns for Canadian Nonprofits