Managing Administrative Email Notifications

Fundraise Up has many notifications available. Choose only the ones you want to receive.

All notifications are sent to you and your Team members in Fundraise Up. You can choose which notifications you receive by going into your account settings here.

Each user can customize their own notifications.

Below you will find an explanation of each.

Successful Payments

Receive an email for every successful donation.

Refunded Payments

Any refund initiated by a Fundraise Up dashboard user from your organization. A refund notification will also be sent to the donor.  

Failed Payments

Any recurring plan where the payment method fails or has issues. A similar email will also be sent to the donor.

Early Fraud Warning Received

Suspected fraudulent activity provided by card issuers where transactions might be disputed in the future. 

Payment Disputed

Notification when a donor submitted a dispute for the transaction.

Cancelled Recurring Plan

When the donor or organization cancels a recurring plan, we will also send an email to the donor.

Changed Amount of Recurring Plan

This is sent when the donor modifies the amount.

Changed Charge Date of Recurring Plan

This is sent when the donor modifies the recurring date.

Changed Payment Method of Recurring Plan

This is sent when the donor modifies the payment method.

Daily Report

A summary of all transactions for the prior day.

Weekly Report

A summary of all transactions for the prior week.

Monthly Report

A summary of all transactions for the prior month.

New P2P Fundraiser

Receive an email for every new P2P fundraiser created.

Updated P2P Fundraiser

Receive an email when P2P details are updated. 

P2P Fundraiser Goal Reached

Receive an email when P2P fundraiser reached their goal