As a Fundraise Up user, there are a range of email notifications available to keep you up to date on your account's performance. Choose only the ones you want to receive.
All notifications are sent to you and your Team members in Fundraise Up. You can choose which notifications you receive by going into your user account's notification settings.
Each user can customize their own notifications separately, so that people can stay up to date on those things most relevant to their responsibilities.
Receive an email for every successful donation.
Any refund initiated by a Fundraise Up dashboard user from your organization and a refund notification will also be sent to the donor.
Any recurring plan where the payment method fails or has issues. A similar email will also be sent to the donor.
Early Fraud Warning Received
Suspected fraudulent activity provided by card issuers where transactions might be disputed in the future.
Notification when a donor submitted a dispute for the transaction.
Cancelled Recurring Plan
When the donor or organization cancels a recurring plan, we will also send an email to the donor.
Failed Recurring Plan
Notification is sent when a recurring plan was marked as failed by the system and will not attempt future donations.
Changed Amount of Recurring Plan
This is sent when the donor modifies the amount.
Changed Charge Date of Recurring Plan
This is sent when the donor modifies the recurring date.
Changed Payment Method of Recurring Plan
This is sent when the donor modifies the payment method.
A summary of all transactions which succeeded the prior day.
A summary of all transactions which succeeded the prior week.
A summary of all transactions which succeeded the prior month.
New P2P Fundraiser
Receive an email for every new P2P fundraiser created.
Updated P2P Fundraiser
Receive an email when P2P details are updated.
P2P Fundraiser Goal Reached
Receive an email when P2P fundraiser reached their goal