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How can I resolve PayPal donation errors?

Here are a number of known PayPal error messages and possible steps to address them.

Here are some of the example errors you may experience:

  • An error occurred. Try to repeat in a minute
  • PayPal is unavailable. Please donate with another payment method
  • Error: Network Error

When reviewing any of the above errors, please do the following:

  • When activating PayPal as one of the payment methods in Fundraise Up, please use your PayPal Account Owner account to sign in.
    • If you don't know who is the account owner, please check if you can verify the owner by going to your PayPal Account Setting > Account Owner Information. 
  • Once you've done so, verify if there is any hold on your account. Please reach out to PayPal support for further assistance as needed.