Enabling iDEAL in Fundraise Up

Learn about iDEAL, a common payment method in the Netherlands.

 

iDEAL is a Netherlands-based payment method that allows donors to complete their donations using their bank credentials. All major Dutch banks are members of Currence, the scheme that operates iDEAL, making it the most popular online payment method in the Netherlands with a share of online transactions close to 55%.

iDEAL redirects donors to their online banking environment to authenticate a payment using a second factor of authentication and there is immediate notification about the success or failure of a payment.

Payment processor

Stripe

Accepted currencies

EUR
Minimum donation amount โ‚ฌ2
Refunds Yes, within 180 days
Recurring giving Yes, using SEPA Direct Debit
Works with Checkout, Donor Portal, Virtual Terminal

Checkout flow

View a diagram of the Checkout flow for iDEAL here.

Country availability

Organizations using Fundraise Up in the following countries can accept donations using iDEAL.

๐Ÿ‡ฆ๐Ÿ‡น Austria ๐Ÿ‡ฑ๐Ÿ‡บ Luxemburg
๐Ÿ‡ง๐Ÿ‡ช Belgium ๐Ÿ‡ฒ๐Ÿ‡น Malta
๐Ÿ‡จ๐Ÿ‡พ Cyprus ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
๐Ÿ‡ช๐Ÿ‡ช Estonia ๐Ÿ‡ต๐Ÿ‡ฑ Poland
๐Ÿ‡ซ๐Ÿ‡ฎ Finland ๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ‡ซ๐Ÿ‡ท France ๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ‡ฉ๐Ÿ‡ช Germany ๐Ÿ‡ธ๐Ÿ‡ฌ Singapore
๐Ÿ‡ฌ๐Ÿ‡ท Greece ๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
๐Ÿ‡ฎ๐Ÿ‡ช Ireland ๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
๐Ÿ‡ฎ๐Ÿ‡น Italy ๐Ÿ‡ช๐Ÿ‡ธ Spain
๐Ÿ‡ฑ๐Ÿ‡ป Latvia ๐Ÿ‡ธ๐Ÿ‡ช Sweden
๐Ÿ‡ฑ๐Ÿ‡น Lithuania  

Enable iDEAL

Prerequisites

Before enabling iDEAL in Fundraise Up, there are a few steps you need to complete in Stripe:

  • You need to have access to your organization's Stripe account using an account with either the Administrator or Developer role
  • You need to enable iDEAL in Stripe
  • You need to enable SEPA Direct Debit in Stripe and Fundraise Up

Instructions for enabling both payment methods are included below.

Enable iDEAL in Stripe
From the payment methods screen of your Stripe account, turn on iDEAL. Stripe will then prompt you to select which types of payments you want to enable it for. Enable both the one-time and recurring options, and then select "Request access" to finish enabling iDEAL.

Enable SEPA Direct Debit in Stripe and Fundraise Up
To enable SEPA Direct Debit in Stripe and Fundraise Up, refer to Fundraise Up's SEPA Direct Debit documentation.

Next steps

Once you have enabled iDEAL and SEPA Direct Debit in Stripe and enabled SEPA Direct Debit in Fundraise Up, you are ready to add iDEAL as a payment method.

You can add iDEAL from the payment options view in the Fundraise Up Dashboard.

Fundraise Up will determine the list of supported payment methods to show each donor at checkout by evaluating the currency, payment method restrictions, and other parameters.

Recurring giving

iDEAL is a single use payment method where donors are required to authenticate each donation. To enable the use of iDEAL for recurring giving, Fundraise Up charges your donor 0.01 EUR through iDEAL to collect their bank details. Once the donor has authenticated the charge, Fundraise Up refunds the charge and stores the donorโ€™s IBAN in a SEPA Direct Debit payment method. iDEAL is used to process a recurring planโ€™s first installment, and then SEPA Direct Debit is used as the payment method for subsequent installments. This is why it is necessary to enable SEPA Direct Debit when adding iDEAL as a payment method.

Incompatible recurring frequencies
iDEAL is not compatible with daily or weekly recurring giving frequencies. When these frequencies are selected, iDEAL will not be shown as an available payment method in Checkout or Donor Portal.

Refunds

Donations made using iDEAL can be refunded up to 180 days after the original donation date.