Reviewing mailing addresses and address requirement

Are mailing addresses formatted properly when a donor provides this? Are they verified as deliverable?

As part of the information gathered during checkout, you can collect mailing addresses from your donors. In some regions, this may even be required in order to issue the donors receipts usable for tax purposes. 

For the majority of regions, where it's possible to leave address optional, it's important to consider the decision of whether to require a mailing address carefully, as requiring a mailing address can impact your bottom line due to donation churn.

When mailing addresses are collected, Fundraise Up always provides a complete, and sometimes verified address. We always employ autocomplete technologies to ensure a full address.

 


Address status

When mailing addresses are collected

Validated: The address has all components necessary for mailing addresses in that region.

Verified: A verified address has been validated, and is verified with the postal system as deliverable.

Confirmed: A confirmed address is one where the Google Maps API (or a preferable, region-specific API) has been used to confirm that the location exists.

Verified and Validated

  • United States
  • American Samoa
  • Puerto Rico
  • Micronesia
  • Guam
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • Virgin Islands

Validated

  • Canada
  • Australia
  • Great Britain

Confirmed

All other international addresses

 


Regional requirements for charitable organizations

Different regions, especially different countries, can have different requirements of officially recognized charitable organizations. With regards to mailing addresses, this mostly comes down to data compliance and receipt compliance.

In order to ensure receipt compliance, accounts in the following regions, if marked as a charitable organization on the Account settings screen, will sometimes or always require donors' mailing addresses:

  • Canada: Required for all donations
  • Germany: Required for donations greater than or equal to 300 euro