Redirecting donors to a custom thank you page

If you prefer to send donors to a specific destination after a donation, this is what you need to do.

Our thank you panel in the checkout process is powerful - it shows up in the checkout flow without requiring a page redirect, it offers social sharing options, and it keeps them in the same interface which provides customer reassurance. 

 


Choosing Redirect to Url in the Campaign's Checkout

When editing a Campaign, if you click into the Checkout tab, you'll find Thank You Screen as an option in the left-hand menu.

From there, you can edit the Thank You behavior - specifically, whether we should show the in-checkout Thank You Screen experience, or whether we should redirect the donor to a URL of your choosing!

 


What is available for your custom thank you page?

When we redirect a donor to your provided thank you page, we add following parameters to the landing address so these can be picked up by the destination as needed and possible:

  • donationId — unique donation id
  • amount — donation amount in XX.XX format. E.g. "10.20", "10.00"
  • currency — currency code. E.g. "USD", "EUR"
  • monthly — "true" / "false"
  • supporterFirstName  and  supporterLastName — first and last name of the donor
  • supporterEmail — supporter email
  • designationId — designation ID if designation was selected
  • designationName — designation name if designation was selected

Your final thank you page URL will look like this:

https://www.example.org/thank-you
?donationId=DTECRHJM
&amount=26.50
&currency=USD
&monthly=true
&supporterFirstName=John
&supporterLastName=Salmon
&supporterEmail=johnsalmon%40gmail.com
&designationId=DXXXXXX1
&designationName=Where%20it%20is%20needed%20most

 

Keep in mind that the redirect replaces the Fundraise Up Thank You screen wherein donors are encouraged to share their donation social media.