1. Help Center
  2. Frequently Asked Questions

What are micro-deposits?

Some methods of bank transfer donations cannot or are not authenticated by login, but still require authentication. In these cases, micro-deposits are made into the donor's bank account, and they confirm the amounts to verify ownership.

Some methods of bank transfer donations cannot or are not authenticated by login, but still require authentication. In these cases, micro-deposits are made into the donor's bank account, and they confirm the amounts to verify ownership.

When a supporter makes a gift via ACH or PAD by providing their account numbers, instead of by logging in to their bank, they are responsible for verifying ownership of the account.

To do this, 2 small amounts, usually less than 1 dollar are made to the supporter's bank account. In order for this transaction to complete, the donor or the organization will have to verify the amounts deposited. This will trigger the successful donation in 3 to 5 business days.

Notice: Microtransactions will only occur when donations are made via ACH bank transfer where they provide account numbers. If a donation is made via Plaid or PAD via login, or is done via Bacs, BECS, PAD, or SEPA, microtransactions will not be made as verification has either already been done or isn’t necessary due to greater consumer protections around refunds and fraud.

Once the donor has received the microdeposits and knows the amounts, they can verify their account ownership with the "Verify amounts" button provided to them via email.

 

Alternatively, you can contact the donor and tell you the amounts deposited and can verify on the donation transaction by clicking the. "verify with micro deposits" button.