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Why can't I search by Supporter ID?

Searching in the Fundraise Up dashboard by Supporter ID is not supported, as it leads to misapprehension about the intent of supporter records

Searching in the Fundraise Up dashboard by Supporter ID is not supported, as it leads to misapprehension of the intent of supporter records. While Fundraise Up does offer basic detection of which donations should be associated to which supporter by matching by email, we do not offer supporter merge, creation, or deduplication tools as Fundraise Up is not a CRM, and those tasks are best performed in your CRM.

To locate a supporter by searching please utilize first name, last name or email address for better results.