1. Help Center
  2. Frequently Asked Questions

Why can't I see some settings on my Fundraise Up dashboard?

When you go to Settings and notice that you have less items on your left navigation menu, this most likely means your user account has less privileges than others.

If you believe you should have a higher level of admin access in your Fundraise Up account, you can ask anyone in your organization who already has Organization Administration Access to change your User Role to a higher one.

Please see this Help Center Article for a breakdown of User Roles and what each role allows: Setting User Roles